Privacy Policy

1. Who We Are

This Privacy Policy applies to Rancho Palos Verdes Sunrooms & Patios, located at 30 Sea Cove Dr, Rancho Palos Verdes, CA 90275, and to the website at ranchopalosverdessunrooms.com (the "Site"). When this policy says "we," "us," or "our," it means Rancho Palos Verdes Sunrooms & Patios.

We are committed to handling your information with care. This policy explains what information we collect, how we use it, and what your rights are.

2. Information We Collect

a. Information You Give Us

When you fill out a contact form or request an estimate on our Site, you may provide us with:

• Your name
• Your email address
• Your phone number
• Your home address or general location
• A description of your project or inquiry

We only collect what you choose to share with us. You are not required to submit any form to browse the Site.

b. Information Collected Automatically

When you visit the Site, certain information is collected automatically by standard web technologies, including:

• Your IP address
• Browser type and version
• Pages you visit on the Site and how long you spend on them
• The website that referred you to ours
• Device type (desktop, phone, tablet)

This information is collected through cookies and similar tracking technologies, and through third-party analytics services such as Google Analytics.

c. Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies to understand how visitors use the Site and to improve its performance. You can disable cookies in your browser settings, though some features of the Site may not work as intended if you do.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and inquiries
• To contact you by phone or email about your project
• To schedule site visits and follow up on open conversations
• To understand how the Site is used so we can improve it
• To comply with applicable laws and regulations

We do not use your personal information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell your personal information. We do not rent or trade it to third parties for their marketing purposes.

We may share your information with:

• Service providers who help us operate the Site or manage communications - for example, the form service that powers our contact form, or email delivery services. These providers are contractually required to protect your information and use it only to perform services for us.
• Analytics providers such as Google Analytics, which collect anonymized usage data as described in Section 2.
• Legal authorities if we are required to do so by law, court order, or to protect the rights and safety of our business or others.

5. Data Retention

We retain the information you submit to us for as long as it is needed to manage your inquiry or project, and for a reasonable period afterward in case you contact us again. If you ask us to delete your information, we will do so unless we are required by law to retain it. Analytics data is retained in line with third-party provider policies (typically 14 months for Google Analytics).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Ask us to correct inaccurate information.
• Deletion: Request that we delete your personal information.
• Opt-out: Ask us not to contact you for marketing purposes.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at sales@ranchopalosverdessunrooms.com.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites, and this policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Security

We take reasonable technical and organizational steps to protect the information we hold. However, no method of transmitting or storing data over the internet is completely secure. If you have concerns about the security of information you have shared with us, please contact us directly.

9. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new effective date. We encourage you to review this page periodically.

11. Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle your information, reach out to us:

Rancho Palos Verdes Sunrooms & Patios
30 Sea Cove Dr
Rancho Palos Verdes, CA 90275
(424) 318-3940
sales@ranchopalosverdessunrooms.com